filters
state:
Show
city:
Show
product:
Show
The third time I'm placing an order that has been delayed shipping for over a month. This time it has been delayed 2.5 months. How can any business think this is a proper way to operate? I have jobs that have deadlines and -now twice in a row Homeclick has...
Read more
Anonymous
Homeclick

Hi jram,We sincerely apologize for this frustrating and disappointing experience. Thank you for bringing this to our attention. A member of our customer relations team will be...

I didn't like
  • Horrendous delivery delays
#985050
On November 9th I brought 03 items for my bathroom make over vanity, toilet and toilet seat. And, it was estimate to ship in 2-3 weeks, it was fine until I received an e-mail saying that it will be a delay for 01 day. That was fine. Yesterday, I called the company...
Read more
Anonymous
Anonymous

Hi Barbara,We sincerely apologize for this frustrating and disappointing experience. Thank you for bringing this to our attention. A member of our customer relations team will...

1.2
#964329
Ordered a toilet. Was informed it was shipped. Waited two weeks...no delivery. Sent requested for order status updates during those two weeks. Received no reply. Called after two weeks. Was informed the item is not in stock but will be in two more weeks! ...
Read more
#806045
Show

Chelsea Bed Review

BUYER BEWARE! Awful horrible company that false advertises products and ships comparable but cheaper products. I ordered a certain bed that was a certain height. They shipped the shorter and cheaper bed of that same product line. Then there consumer service has a no big deal wasnt our fault attitude.They are liers and i would not buy anything from them.
1.0
Details
Customer service
Product or Service Quality
Charleston, Tennessee
#709214
Ordered 2 lights that were to be shipped by the manufacturer on or before 4/30/2015. Called a week before and was told that they were scheduled to be shipped. Called a week after they were promised and they told me they wouldn't be shipped until 8/15/2015. I canceled...
Read more
1.8
I liked
  • Prices and ease of ordering
I didn't like
  • Being lied to and being scammed
#636935
HomeClick advertise items as in stock and they really don't have time in their warehouse. Takes your money and you don't get your order until months later. Don't do business with HomeClick. You will never get your order..... If you order from HomeClick order 6 months...
Read more
1.0
#632600

Seems like this issue comes up overs and over with this site - they don't deliver items on time. I believe that's because they are a middle-man. When you order thru Homeclick, they then place an order with the manufacturer. It's anyone's guess if/when the...
Read more
#600006
I called Homeclick on 12/10/2014 to order a sideboard to match my dining set. I explained that I needed it in a specific date range and that if it could not happen by then, I'd look elsewhere. The person assured me that two weeks would be plenty of time to get it to...
Read more
I didn't like
  • Service and communications
  • No followup
  • Terrible customer service
#572310
Took my order, charged my credit card THEN told me that it would take 14 days to be shipped....from the manufacturer. Got the feeling that they felt they were out of the picture once the order was passed on. It took several call to Homeclick to get them to contact...
Read more
2.3
I didn't like
  • Service and communications
#562485
Ordered from Homeclick on Nov 1. The store guaranteed delivery of my sofas by Nov 24. The sofas never came. After repeated phone calls, I was first told they were discontinued and then told it would be another 4 weeks if I wanted to (maybe) get my item. This is...
Read more
1.0
I didn't like
  • Delayed or no refund
  • No followup
  • Item never sent
#562425