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E-mailed Homeclick when I opened my Franke left facing dish strainer and found it was a right facing strainer. They requested a photo of box and strainer which I provided. They replied they would get back with me after turning the photos over to their returns...
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#1133656
My furniture doesnt even match. Im pissed
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Homeclick.comCares
Homeclick.comCares
Homeclick Verified Representative

Good Afternoon - thank you for the feedback and we're sorry to hear the furniture does not match. Please email us at customerservice@homeclick.com so we can review and resolve...

#1059724
FIRST OF ALL THIS IS A BASEMENT ESTABLISHMENT...NOT A REAL COMPANY. THEY HAVE NO KNOWLEDGE OF THE PRODUCT THEY HAVE LISTED ON THEIR WEBSITE, NO IDEA OF ESTIMATED SHIPPING, THE ABSOLUTELY WORST FOLLOW UP I HAVE EVER EXPERIENCED. I SHOULD HAVE STUCK WITH WAYFAIR FOR MY...
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1.7
I didn't like
  • Being lied to and being scammed
  • Horrendous delivery delays
  • Never received item
#1045424

Homeclick - Order not received! FAKE alert!!! STAY AWAY FROM HOMECLIK

Homeclick
#1132564
1.0
Details
We had ordered a lamp and did not receive the order yet. It’s been over 2 months now, their customer service number just had automated voice announcing the operational hours. Multiple emails to customer service id did not get answered too! We spoke to the customer service multiple times before placing the order, and had no difficulties in getting them on line then.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Style and Design
Warranty
Website

Homeclick - Buyer beware

Homeclick
#1123812
1.9
Details
I have emailed multiple times with no response and call during business hours to only get an automated response letting me know the hours of operation. When I’m already calling during the hours of operation and then it drops my call. Can not get a RA# to make return.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Homeclick - They are the worst company I delt with

Homeclick
#1121613
They dont answer the phone
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Homeclick - I want to return it

Homeclick
#1121066
1.0
Details
I cant get hold of them
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Homeclick is largely a "drop ship" website, which is a main cause of its poor customer service and delivery issues. Its website lists a huge quantity of merchandise as "in stock" without any real knowledge of its availability. After a consumer places an order,...
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Homeclick.comCares
Homeclick.comCares
Homeclick Verified Representative

Hello,We sincerely apologize for this frustrating and disappointing experience. Thank you for bringing this to our attention. We would love to help get this resolved right awa...

#1012331
The third time I'm placing an order that has been delayed shipping for over a month. This time it has been delayed 2.5 months. How can any business think this is a proper way to operate? I have jobs that have deadlines and -now twice in a row Homeclick has...
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Anonymous
Homeclick

Hi jram,We sincerely apologize for this frustrating and disappointing experience. Thank you for bringing this to our attention. A member of our customer relations team will be...

I didn't like
  • Horrendous delivery delays
#985050
On November 9th I brought 03 items for my bathroom make over vanity, toilet and toilet seat. And, it was estimate to ship in 2-3 weeks, it was fine until I received an e-mail saying that it will be a delay for 01 day. That was fine. Yesterday, I called the company...
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Anonymous
Anonymous

Hi Barbara,We sincerely apologize for this frustrating and disappointing experience. Thank you for bringing this to our attention. A member of our customer relations team will...

1.2
#964329
Ordered a toilet. Was informed it was shipped. Waited two weeks...no delivery. Sent requested for order status updates during those two weeks. Received no reply. Called after two weeks. Was informed the item is not in stock but will be in two more weeks! ...
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#806045
Ordered 2 lights that were to be shipped by the manufacturer on or before 4/30/2015. Called a week before and was told that they were scheduled to be shipped. Called a week after they were promised and they told me they wouldn't be shipped until 8/15/2015. I canceled...
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1.8
I liked
  • Prices and ease of ordering
I didn't like
  • Being lied to and being scammed
#636935
HomeClick advertise items as in stock and they really don't have time in their warehouse. Takes your money and you don't get your order until months later. Don't do business with HomeClick. You will never get your order..... If you order from HomeClick order 6 months...
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1.0
#632600

Seems like this issue comes up overs and over with this site - they don't deliver items on time. I believe that's because they are a middle-man. When you order thru Homeclick, they then place an order with the manufacturer. It's anyone's guess if/when the...
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#600006